Privacy Policy
Effective January 1, 2026
United Mission Concrete, concretemission.com, support@concretemission.com
Who this policy covers
This policy explains how United Mission Concrete handles the information you share with us when you use our website, call us or ask for a quote. We're a concrete contractor in Mission, TX, and we treat your details the way we'd want ours treated: we use them only to answer you, do the job and run our business.
It applies to every page of our site, from the home page to our service and city pages. If you want to know more about who we are before you reach out, our About page covers that.
Information you give us
Most of what we know about you comes straight from you, when you fill out our contact form, call us or send us an email. That usually includes:
Your name, phone number and email address, so we can reply.
The address of the job, so we know where to come out for the estimate.
Details about the work, like whether it's a driveway, patio or slab, the size, what's wrong with the old concrete, and any photos you choose to send.
Our contact form is run by an outside form service, which receives your answers and passes them to us. It stores what you submit on our behalf so we can read and reply to it.
Information collected when you browse
Like most websites, ours can collect some basic information automatically when you visit. This can include the pages you look at, how long you stay, the type of device and browser you use, the site that sent you here, and a rough location based on your internet connection. We use it in totals to see which pages people find useful and where the site needs work, not to identify you.
Cookies are small files your browser saves so a site can remember your visit and count traffic. You can block or delete cookies in your browser settings at any time, and our site will still work for reading pages and reaching us.
How we use your information
We use what you send us to reply to your request, set up an estimate, prepare your quote, schedule and do the work, and follow up afterward if there's a question about the job. We also keep records of past jobs for billing, taxes and any later questions about the work.
We don't sell your personal information, and we don't rent it out or hand it to marketers. We share it only with the outside services that help us run our website and business, like our form service and website host, and only so they can do that work for us. We'll also share information if the law requires it, such as a valid court order.
How long we keep it
We keep your contact details and job notes as long as we need them to answer you, finish the work and keep the business records the law expects of us. If you asked for a quote and didn't hire us, we don't hold onto your details longer than we need to, and you can ask us to delete them sooner.
Website traffic data is kept by our analytics tools for a set period and then removed on its own schedule.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it if something's wrong, or ask us to delete it. You can also tell us to stop calling or emailing you, and we'll stop.
Some state laws give residents extra privacy rights, and we'll honor any request the way the law that applies to you requires. Before we hand over or delete anything, we may ask you to confirm who you are, because we don't want someone else getting or erasing your information.
How we protect your information
We take reasonable steps to keep your information safe, like limiting who in our business can see it and using services that protect the data they store. No website or system is completely secure, though, so please don't send things like bank or card numbers through our contact form.
Children's privacy
Our website is meant for adults planning work on their property. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the way we work changes. The current version will always be on this page, and any changes apply from the time we post them.
How to reach us with a privacy question
If you have a question about your information, want to make a request or have a concern about how we've handled your details, call United Mission Concrete at (956) 379-6556 or send us a message through our Contact page.
We answer the phone Monday through Friday from 7 AM to 11 PM, and Saturday and Sunday from 6 AM to 10 PM. Expect a reply within 1 business day.